Sales Manager – AI Chatbot Solutions

Job description

Italian CRM leading international service provider is looking for a Sales Manager. Within the Group Commercial Department the aim of the position will be to develop in Italy the commercial strategy of the AI and Chatbot Offering in alignment with the fast growth in the international Market.

Key Responsibilities

- Develop the existing client portfolio and get new clients within the Italian market

- Assist in developing the commercial strategy locally by being the market expert on customers (existing and new)

- Identify customer requirements and key buying factors

- Build key strategic relationships with all touch points of the business

- Identify the decision makers within prospect organisations in order to best meet their needs

- Implement and execute all AI and Chatbot offering sales actions

- Organize sales appointments and demonstrations

- Draft, negotiate and follow-up commercial contract proposition

- Collaborate with Group Sales Team when replying to tenders

- Lead technical and sales training activities by a regular reporting review and with the support of the Group Technology Department

Working Relationships

The Sales Manager reports to the Group Chief Commercial Officer

Qualifications & professional background

Business Studies or equivalent

At least 5 year experience in software, outsourcing or digital transformation consulting

Technical knowledge of Artificial Intelligence, Chatbot, Artificial agents, Digital Automation, Digital Customer Engagement, Machine Learning, Cognitive Computing and CRM platform is preferred

Previous experience in sales and project management is a mandatory

Italian native, English fluent

French would be a plus

Personal Skills

A self-starter with a positive and pro-active attitude towards tackling and resolving issues

Excellent communication and persuasion skills as well as an ability to influence and deliver

Ability to work complete indipendence within a multifunctional, demanding environment

Flexible, goal-oriented and highly organized

Workplace location: Milan